27th February 2018.
How Ethos rationalised an award-winning manufacturer's print infrastructure.
Under our Managed Print Plan, the client now has a uniformed and fully functioning print fleet.
The inconsistency of these print devices meant that the company was being invoiced sporadically throughout the year by several different suppliers. This created confusion for the financial department and, more importantly, cost the business valuable time and money.
We replaced the client's print equipment with new Multi-Functional Devices (MFD's), creating a uniformed print fleet in terms of quality, functionality and appearance.
These devices were placed under our Managed Print Plan. This bespoke agreement provided the customer with the print fleet that they required on a contract which combined both the equipment and the provision of the service and maintenance. The total cost of this is then combined and represented on a cost per page basis very much in line with a standard service and maintenance agreement.
Our Managed Print Plan is a flexible arrangement which can be varied, added to or amended at any stage should volumes or requirements change - giving business' complete control over their entire print fleet.
The invoicing for the print fleet has now been consolidated and the number of invoices produced has been greatly reduced from 84 invoices per annum to 4 invoices per annum, a reduction of 95%.
We now act as the single point of contact for the client. They now benefit from our proactive Account Management and individually tailored Service Level Agreements where we will endeavour to continue saving the business time and money.
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