We have been improving operating efficiency within a hair & beauty group for over 17 years.

The Urban Retreat Group is a pioneer in luxury hair and beauty. If multiple vendors provide the office equipment, simple tasks such as ordering toner or requesting a machine service requires multiple phone calls to a myriad of different providers. Since implementing our Managed Print Services Solution, we have reduced the pressure on Urban Retreat's IT department by 25%. 

At A Glance

Challenges: 

> Variety of devices, supported by a range of different providers and suppliers. 

> Management of the fleet required substantial time from the IT team. 

> No formal documents strategy in place. 

Benefits: 

> Reduced pressure on the IT department with a fully managed service.

> Reduced expenditure on print infrastructure as a whole.

> Rationalised print fleet.

> Reduced number of service call outs.